CGS, on the “Global Outsourcing 100®” list of the best suppliers of outsourcing services in the world

Computer Generated Solutions (CGS) – a global supplier of commercial applications, learning systems and outsourcing services, was nominated at the beginning of this year, in “2016 Global Outsourcing 100®” by the International Association of Outsourcing Professionals® (IAOP®).

“Global Outsourcing 100” (Go100) practically recognizes the best outsourcing suppliers in the world.

The annual list is based on the subscriptions received from the companies in the area of outsourcing. The evaluation of each candidate is made by an independent group, formed of the members of the customer services within IAOP – with a rich experience in selecting outsourcing service suppliers and consultants for their organizations – and it is based on a strict scoring methodology.

Choosing the right partners is more important than ever. Companies that are outsourcing services, both in the traditional meaning of the term, but also through a wide range of collaboration enterprises under continuous change, closely examines the suppliers. GO100 is a complete guide meant to help companies look for and compare service suppliers that they are taking into consideration for a collaboration”, says Debi Hamill, Executive Director of IAOP.

We are honoured to be recognized by IAOP as one of the best service suppliers in the world in 2016 Global Outsourcing 100”, confesses Michael Mills, Vice-president, Call centre solutions, at CGS.

CGS is dedicated to being a real partner for the customers of the global outsourcing business processes, ensuring comprehensive and reliable offers. In one year of growth and innovation, CGS was focused on working closely with their customers to help them achieve their business objectives, at the same time, ensuring excellent services and customer satisfaction”, Michael Mills adds.

With over 7,000 polyglot employees, dedicated to the call centre service, situated in North America, South America, Europe and Middle East, CGS presently supports many of the global brands in industry, including worldwide distributors, medical services suppliers, technology suppliers and telecommunication service suppliers as well as global entertainment brands. The innovative outsourcing solutions from CGS that are extended and flexible, include help desk solutions, technical support, customer relationship, sales channel management, finances and accounting.

 

About IAOP

The International Association of Outsourcing Professionals (IAOP) is a basic organization leading the way towards improving the outsourcing results, bringing together customers, suppliers and consultants in an environment based on knowledge and collaboration, that is promoting professional development, recognition, certification and excellence. With over 120,000 members and subsidiaries worldwide, IAOP is not only above the recent trends, but even ahead of them. For more information on the association, please visit www.IAOP.org.