Spanish & English Customer Support - Brasov

Required skills

We are in the business of helping people: we resolve customer questions, complaints and requests via telephone.︉︂︋︁︈︈︄︇​︂︆︄︃​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎

-Do you have advanced Spanish and English skills?
-Are you very skilled in using a computer?
-Detail oriented. Available to work afternoon and night shifts.
-Work experience in customer support will be considered an advantage but it’s not mandatory as we provide necessary training.
-Communication and negotiation skills.

If so, we are glad to meet you!

We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person.

Tasks

– Resolve customer questions, complaints and requests via telephone.
– Respond promptly to customer inquiries.
– Perform customer verifications.
– Manage customers’ accounts.
– Offer customer support using different software applications.
– Record details of actions taken.