Client Advisor with German (Remote)
We are looking to expand our team of Champions in Customer Service!
We are the largest customer service company in Romania at the moment and we excel in delivering support and assistance for the customers in need.
Therefore we are looking for colleagues who are self-motivated, detail-oriented and well organized, with excellent communication skills.
-Is empathy your middle name?
-Are you proficient in German?
Then join our team!
We are glad to welcome you!
-Provide support, including procedural documentation;
-Respond within agreed time limits to call-outs;
-Work continuously on a task until completion (or referral to third parties, if appropriate);
-Prioritize and manage many open cases at one time; Establish a good working relationship with customers and other professionals.
-Private medical insurance;
-A 7card Subscription;
-Incentives and also bonuses for our employees – financial and non-financial;
-The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.
We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.