-Advanced Italian skill;
-Medium English skills;
-Detail oriented;
-Computer knowledge/tech savviness is a plus;
-Work experience in customer support will be considered as an advantage;
-Team player;
-Communication and negotiation skills.

-Provide support to customers, including procedural documentation; -Assist customers according to the documented procedures and processes;
-Work continuously on a task until completion (or escalate to third parties, if appropriate);
-Prioritize and manage multiple issues simultaneously;
-Establish a good working relationship with customers and colleagues.

-A 7card membership;
-Meal Tickets;
-Private Medical Subscription;
-The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.