Client Advisor with English - Galati

Why should you join CGS?

– Get instant access to incentives and bonuses – financial and non-financial.
– You will gain a lot of expertise by working with some of the largest companies from various industries.
– We will offer you the opportunity to take your career and your personal development to the next level.
– Join the largest Contact Center and career starter company in Romania.
– Development of communication and negotiation skills.
– Access discounts on a private medical subscription offered by Regina Maria.
– Meal tickets.

We are looking for persevering and energetic people like you, who want to develop both personally and professionally!

  • Are you fluent in English?
  • Are you able to work independently and efficiently meet deadlines?
  • Are you available to work afternoon and night shift? Then join our team, we are glad to welcome you!
Tasks:
  • Help the customers: provide client support via phone and e-mail.
  • Provide support, including procedural documentation.
  • Assist customers according to the documented procedures and processes.
  • Work continuously on a task until completion (or escalate to third parties, if appropriate).
  • Prioritize and manage multiple issues simultaneously.
  • Establish a good working relationship with customers and colleague.