{"id":8824,"date":"2017-08-08T10:35:54","date_gmt":"2017-08-08T10:35:54","guid":{"rendered":"https:\/\/cgs.singa.ro\/biz-lawyer-a-flanco-retail-partnerseget-kotott-a-cgs-romaniaval\/"},"modified":"2021-09-13T06:21:51","modified_gmt":"2021-09-13T06:21:51","slug":"biz-lawyer-a-flanco-retail-partnerseget-kotott-a-cgs-romaniaval","status":"publish","type":"post","link":"https:\/\/romania.cgsinc.com\/hu\/biz-lawyer-a-flanco-retail-partnerseget-kotott-a-cgs-romaniaval\/","title":{"rendered":"Biz Lawyer: A Flanco Retail partners\u00e9get k\u00f6t\u00f6tt a CGS Rom\u00e1ni\u00e1val"},"content":{"rendered":"<p><strong>A Flanco Retail partners\u00e9get k\u00f6t\u00f6tt a CGS Rom\u00e1ni\u00e1val annak \u00e9rdek\u00e9ben, hogy az \u00fcgyfelek sz\u00e1m\u00e1ra nonstop telefonos szolg\u00e1ltat\u00e1st biztos\u00edtson.\u00a0<\/strong><\/p>\n<p>A Flanco, mint IT&amp;C, azaz elektromos \u00e9s elektronikai k\u00e9sz\u00fcl\u00e9kek hazai kiskeresked\u0151je nonstop telefonos szolg\u00e1ltat\u00e1st biztos\u00edt \u00fcgyfelei sz\u00e1m\u00e1ra a CGS Rom\u00e1nia (Computer Generated Solutions Inc.) outsourcing megold\u00e1s szolg\u00e1ltat\u00f3val k\u00f6t\u00f6tt partners\u00e9g k\u00f6vetkezt\u00e9ben, tette k\u00f6zz\u00e9 a Flanco Retail.<\/p>\n<p>&#8222;Az eddigi k\u00e9t h\u00f3napos egy\u00fcttm\u0171k\u00f6d\u00e9s alatt jelent\u0151s javul\u00e1st \u00e9szlelt\u00fcnk a telefonos ig\u00e9nyl\u00e9sek \u00e1tv\u00e9teli ar\u00e1ny\u00e1ban, valamint a v\u00e1laszad\u00e1si id\u0151 ar\u00e1ny\u00e1ban, a h\u00edv\u00e1sok 94%-\u00e1t a h\u00edv\u00e1s elkezd\u00e9s\u00e9t\u0151l sz\u00e1m\u00edtott maximum 19 m\u00e1sodpercen bel\u00fcl \u00e1tvett\u00e9k. A CGS partnereink a Flanco \u00fcgyfelekkel els\u0151dleges kommunik\u00e1ci\u00f3s s\u00e1von vannak, inform\u00e1ci\u00f3kat szolg\u00e1ltatnak a szolg\u00e1ltat\u00e1sokr\u00f3l, term\u00e9kekr\u0151l \u00e9s az online rendel\u00e9sekr\u0151l vagy az \u00fczlethelys\u00e9gben t\u00f6rt\u00e9n\u0151 \u00e1tv\u00e9tel\u0171 rendel\u00e9sekr\u0151l. A CGS csapata egy\u00fctt dolgozik a Customer Support bels\u0151 csapattal a elad\u00e1s el\u0151tti \u00e9s ut\u00e1ni oper\u00e1ci\u00f3s folyamatok ter\u00e9n, mint amilyenek a rendel\u00e9sek el\u0151k\u00e9sz\u00edt\u00e9se, lesz\u00e1ll\u00edt\u00e1sa vagy visszat\u00e9r\u00edt\u00e9se. Havonta t\u00f6bb mint 15.000 \u00e1tvett h\u00edv\u00e1s van a Flanco telefonos k\u00f6zpontj\u00e1n\u00e1l.&#8221;-\u00a0 mondta Cristina M\u0103rtina\u0219, a Flanco Online \u00c9rt\u00e9kes\u00edt\u00e9si Igazgat\u00f3ja.<\/p>\n<p>Olvasd a teljes cikket a <a href=\"https:\/\/www.bizlawyer.ro\/stiri\/tranzactii\/flanco-retail-a-incheiat-un-parteneriat-cu-cgs-romania-pentru-a-asigura-asistenta-telefonica-non-stop-clientilor\" target=\"_blank\" rel=\"noopener noreferrer\">www.bizlawyer.ro<\/a> weboldalon.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Flanco Retail partners\u00e9get k\u00f6t\u00f6tt a CGS Rom\u00e1ni\u00e1val annak \u00e9rdek\u00e9ben, hogy az \u00fcgyfelek sz\u00e1m\u00e1ra nonstop telefonos szolg\u00e1ltat\u00e1st biztos\u00edtson.\u00a0 A Flanco, mint IT&amp;C, azaz elektromos \u00e9s elektronikai k\u00e9sz\u00fcl\u00e9kek hazai kiskeresked\u0151je nonstop telefonos szolg\u00e1ltat\u00e1st biztos\u00edt \u00fcgyfelei sz\u00e1m\u00e1ra a CGS Rom\u00e1nia (Computer Generated Solutions Inc.) outsourcing megold\u00e1s szolg\u00e1ltat\u00f3val k\u00f6t\u00f6tt partners\u00e9g k\u00f6vetkezt\u00e9ben, tette k\u00f6zz\u00e9 a Flanco Retail. &#8222;Az eddigi&hellip;&nbsp;<a href=\"https:\/\/romania.cgsinc.com\/hu\/biz-lawyer-a-flanco-retail-partnerseget-kotott-a-cgs-romaniaval\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Biz Lawyer: A Flanco Retail partners\u00e9get k\u00f6t\u00f6tt a CGS Rom\u00e1ni\u00e1val<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":8713,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[472],"tags":[486,517,518,519],"class_list":["post-8824","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-room-hu","tag-cgs-romania-hu","tag-call-center-hu","tag-costumer-service-hu","tag-flanco-hu"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - 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