{"version":"1.0","provider_name":"CGS Romania","provider_url":"https:\/\/romania.cgsinc.com\/en\/","author_name":"Nicolae Furtuna","author_url":"https:\/\/romania.cgsinc.com\/en\/author\/zadminx\/","title":"Customer Experience Guide: What Millennials Expect in 2016 - CGS Romania","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"0WbK8PKCIH\"><a href=\"https:\/\/romania.cgsinc.com\/en\/customer-experience-guide-what-millennials-expect-in-2016\/\">Customer Experience Guide: What Millennials Expect in 2016<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/romania.cgsinc.com\/en\/customer-experience-guide-what-millennials-expect-in-2016\/embed\/#?secret=0WbK8PKCIH\" width=\"600\" height=\"338\" title=\"&#8220;Customer Experience Guide: What Millennials Expect in 2016&#8221; &#8212; CGS Romania\" data-secret=\"0WbK8PKCIH\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/romania.cgsinc.com\/wp-content\/uploads\/2021\/06\/CGS-site-1191x707-1.jpg","thumbnail_width":1191,"thumbnail_height":707,"description":"When it comes to customer service, the shift towards a superior customer experience is no longer optional. Consumers expect a seamless, cross-channel, real-time experience and companies and brands, B2B and B2C alike, recognize that they must become customer obsessed if they want to keep and gain market share and grow their businesses.\u00a0In our digital economy,&hellip;&nbsp;Read More &raquo;"}