We return with a new episode from the “WFH challenges” series, this time the protagonist of the interview is our colleague, Ștefan Rusoiu, Project Manager – CGS Bucharest. What are the main difficulties that can arise in the case of working from home? The main… Read More »Challenges turned into opportunities in WFH – today, Ștefan Rusoiu
The pandemic and moving the job home for many of the employees has led to a change in the way communication is done during working hours. From the face-to-face communication that was basic in companies before the coronavirus pandemic, there has been a shift to… Read More »The pandemic has changed the way we communicate at work
Our colleague, Andrei Boldeanu (Service Delivery Manager – CGS Bucharest) talked to us about how the pandemic influenced the communication in the business environment, considering the evolution of working from home and shifting the focus from direct to online communication. What are the main consequences… Read More »The impact of the pandemic on the way we communicate at the office
Work from home became a common way of working during this period. If this way of carrying out the activity has a series of benefits, there are also difficulties that must be solved to maintain a balance, both in the professional and personal life. Today… Read More »How to adapt to the work from home system
We asked our colleagues how they perceive things now, in the new context that is somewhat stable, and we learned from them how the recruitment process takes place during this period. Thus, our colleague, Ionela Costea, a recruiter from Brașov, is telling us in the… Read More »Recruiting in the new age of digitalization
Prima săptămână din luna octombrie a fiecărui an ne aduce un prilej de sărbătoare: este săptămâna în care, la nivel internațional, se sărbătoresc toți cei care lucrează in domeniul Customer Service. În acest an, Customer Service Week a avut loc între 4 si 8 octombrie… Read More »CUSTOMER SERVICE WEEK ENG
A year and a half after the outbreak of the Coronavirus pandemic, a period marked by accelerated digitization and migration to work from home, the adoption of a hybrid work system that benefits both employees and the company is the main direction of Computer Generated… Read More »What does a hybrid work system mean for us, CGS Romania
The new colleagues will go remotely through the whole process of training and integration Computer Generated Solutions (CGS) Romania, the leader of the local business process outsourcing (BPO) market, aims to expand the team by hiring new colleagues in remote positions from cities where the… Read More »CGS Romania expands its recruitment area at national level
In organizations, many employees would like to be able to “absorb” expertise, knowledge and skills from the company’s most valued people. Thus, five years ago, we launched a mentoring program within our company, which we then extended, nationally, to our all seven centers. Mentoring is… Read More »CGS Academy: A new mentoring graduate series
CGS Academy is our internal program through which we offer to our colleagues the opportunity to learn new things or to deepen existing knowledge directly from more experienced colleagues or who are specialists in certain fields. Because we like to continuously improve, because we want… Read More »CGS Academy – Excel Courses
We talked in a previous article about the importance of drawing a career plan. In the interview below, our colleague, Alina Muscalu (Recruiter CGS Constanța) gives us more details about what such a plan should include, as well as arguments about its usefulness for the… Read More »Did you outline your career plan?
A new mentoring program within CGS Academy has been completed The most recent annual mentoring program at CGS Academy, started in April 2019, has been completed. We have 10 graduates (mentees) who, together with their mentors, traveled the path of initiation and development in areas… Read More »A new mentoring program within CGS Academy has been completed
Wondering how the concept of mentoring came about and why does modern society need it? The word “mentor” has his origins from the Homeric epic poem “Odyssey”: embarking on his long journey, Odysseus entrusts his son to the guidance, care and teaching of his wisest… Read More »A new series of graduates of the mentoring program
Back to school with #CGSDreamTeam & #CGSacademy! “English is the easiest language to speak poorly”, said the great playwright George Bernard Shaw. In order to help our colleagues who want to deepen and improve their English, we will start, in November, through CGS Academy, a… Read More »CGS Academy: Improve your English skills
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